Due to the impact of COVID-19, order deliveries may be temporarily delayed but we are working hard to deliver items on time when we can.
- Once your order has been shipped, you will automatically receive an email confirmation that will include your tracking information.
- Problems with an Order? No worries, it’s our pleasure to assist you with a quick solution please contact us using the options below:
We're here to help:
Monday thru Friday: 9:00 AM to 5:00 PM (EST)
How to return products:
If you are not 100% satisfied, simply return your item(s) back to us for a refund within 60 days.
- Please visit https://baretraps.returnscenter.com/ and enter your order number and any details to initiate the returns process.
- Returned items must be in unused / unworn condition and in original box returned within 60 days of delivery.
- Items marked FINAL SALE cannot be exchanged or returned at any time.
- All returns must be received within 60 days of purchase. Shoes must be in sellable (unworn) condition and packed in original shoe box(es).
- Simply return the current item for a full refund following the returns instructions and then place a new order for the correct style/size.
Refunds will be processed within 2 business days of receipt in our warehouse.
- It may take 3-8 business days for your return to reach our warehouse.
- Our returns team will process your return which will automatically apply a refund (for any unworn merchandise) to your original method of payment.
- You will receive an automated email notifying you when our team processes your return.
- Please note that depending on your credit card company, it may take up to 10 business days after your credit is applied for it to post to your account.
- *Items marked FINAL SALE cannot be exchanged or returned at any time.
Want to change an item you just ordered?
No worries, as long as you contact us by 12pm EST on the day an order is placed, we can still cancel the order before it ships.